Categories
Uncategorized

Values and the BBC

I’ve listened with interest to the fall-out from the revelation that Martin Bashir used forged bank statements to entice Princess Diana to give him an interview. It’s certainly a low point in BBC journalism.  We are told that there must be a review of BBC governance, to ensure that nothing like this ever happens again. Quite apart from the fact that this all happened over 25 years ago, and the BBC governance regime has changed twice since then, I find myself asking if it’s really a governance issue at all.

I remember the interview; in fact I watched it at the time. I hadn’t a clue about Bashir’s deception, but even then, I thought it was an interview that should never have happened. Bashir had exploited a clearly troubled woman for his own personal gain. Anyone could see that the interview could never be in Diana’s best interests. That seemed wrong.

Now we also know that Bashir was guilty of deception, that some of his superiors at the BBC knew he was, but not only did they do nothing, they told whistle-blowers to shut up, and penalised them professionally.  We know that Lord Hall organised an enquiry that was at best inadequate, and worst a whitewash. 

We know that the Deceiver in Chief was re-employed in 2016 as, of all things, the BBC’s Religious Affairs Correspondent, and this year he was allowed to slip away under the cover of ill health before the ordure connected with the extractor.

This, it strikes me, is nothing to do with governance.  It is nothing at all to do with structures. It is everything to do with values. It’s about honesty, integrity. 

Bashir, in 1995, landed the big scoop for the BBC. That’s all that mattered. Incidentally, in 2003 he did the same for ITV, with Michael Jackson, and there are suggestions that Jackson, too, was duped into agreeing.

It’s much easier to deal with governance than values. You can always change the structures, but new bums on different seats, and claim you’ve done the job. Changing a culture, changing how people think, that’s trickier.

However, in every organisation, the value system you adopt is what makes the difference. Usually that comes from the top. Years ago I was Direct Marketing Manager at Age Concern England, where the Chief Executive was Sally Greengross, now Lady Greengross. Sally knew exactly what was going on throughout the organisation, and was a firm manager. However, she was approachable, principled, straightforward, and kind; I was three layers of management below her, but she’d stop her car at the bus stop on cold Battersea mornings and offer me a lift into the office.

“Sally sounds like Margaret Thatcher,” I used to say, “but with her it’s for real.”

Niceness oozed like honey from her office throughout the organisation. It was the best working environment I’ve experienced.

So, if you are a leader, whatever size your organisation, what are your values? What trickles through the organisation from your desk?

Categories
Uncategorized

Borrowed time?

Are you thinking of borrowing funds for your business?  It can be the most profound decision you will make.

Borrowing is fantastic.  It’s the fuel for growth.  It can make a step-change to your business, it can set you on a new path.  Or it can be a fatal flaw, a bad choice, the thing that becomes a millstone, a weight that drags you down.

So, it requires a lot of thinking, a lot of planning.   You need to know exactly where you’re going with your business, and exactly where borrowed funds are going to take your business.

This is especially so because, nowadays, as a company Director, you will probably end up personally guaranteeing any loan you take out.  It’s easy to be blithe about guarantees: they’ll never be called in, they’re a signature on a piece of paper, you can sign up almost without thinking.  However, they’re real, and if things go wrong, you really are liable.  That could have a big impact not just on you, but on everybody around you.

You might be borrowing because your business is under pressure.  That’s not necessarily a bad thing; sometimes it’s just what’s needed.  But you can’t simply borrow your way out of trouble, you have to be cleverer than that.

I don’t mean to scare you; like I say, borrowing can be the greatest thing for a business.  However, you do need to think carefully.  There are lots of lenders out there who are desperate for your business, lots of loan executives on tough targets who are very keen to lend, irrespective of the risks to you.  That said, we’ve worked with great lenders too; people who really are friends to your business.

At OneGilliland we know how to evaluate those risks, how to evaluate cashflows, how to plan intelligently, how to be strategic.  We’d be delighted to chat to you, informally and at no cost to begin with, to see if we can help.

Categories
Uncategorized

Small Can be Big

You have to be of a certain age to remember Jonathan Edwards, the Olympic triple-jump champion, but if you do, you’ll recall an incredible athlete.

I once heard his motivational coach talk at an event, and he told a remarkable story.

He spoke about the 1997 World Championships in Athens.  Edwards had won gold in 1995, and was odds on to collect another in 1997.  However, to everybody’s surprise, he fell short, and won the silver.  I remember it well.

According to his motivational coach, nobody on the Edwards team could understand what had gone wrong.  His preparation had been perfect, and right up to the Championships he had been jumping gold-medal winning distances.  On the day, it just didn’t happen.  They analysed every aspect of Edward’s preparation and performance, but nothing seemed to explain it.

Then, one day, Edwards had an idea.  He had changed his shoe sponsor just before the championships.  He picked up an old running shoe and a new one, and measured them end to end.  Although they were the same shoe size, his new shoes were actually about a centimetre longer.

Jonathan Edwards measured his run-up for each jump as thirty shoe-length paces, end to end.  By the time he had measured that out with his new shoes, he was 30cm out.

The implication was clear.  Very small changes, amplified, make a big difference.

When we at OneGilliland Business work with you, we might identify what seem like small changes.  Accumulated, that might make all the difference.

Categories
Uncategorized

Who do you ask?

Sometimes, the reaction you get depends upon who you ask.

In business, there are some things you’ll ask your accountant about.  There are some things you’ll ask your lawyer about.  And there are some things, where you really need to talk to somebody who has occupied the same hot-seat that you’re in right now.

Sometimes it’s about answers.  Sometimes, it’s as much about empathy.

Particularly when you have hard decisions to make, that empathy can make all the difference to your confidence. 

Everybody has their part to play.  I have a fantastic accountant.  I can rely on straightforward, intelligent, factual advice.  He’s kept me on the right track so many times.  If you’re managing staff, and you don’t have a decent employment lawyer, find one.  Find one you can pick up the phone to anytime for free, or use one of the subscription services. 

Sometimes, though, nothing beats having seen how business works from the inside.  Sometimes, you need advice from somebody who has been there; sometimes you need somebody who will help you work through the issues, and make the right choices.

That’s what we do at OneGilliland.  Yes, we can help you find the right accountant or lawyer.  But we can also call on thirty years of dealing with the issues, of making the right decisions, of doing the hard miles.  That, day to day, is where success starts.